Last updated
NUA Smart Restaurant, located near Fontana metro station, is a pioneer in modern, sustainable dining. With a 4.5-star rating from over 3,000 reviews, it has built a reputation for innovation, eco-friendly design, and locally sourced ingredients.
To stay ahead in the industry, NUA wanted to revolutionize its operations, empowering staff with instant access to critical data and enabling the owner to make smarter, data-driven decisions—without manual oversight.
While NUA was known for its culinary excellence, it faced operational bottlenecks:
⚠️ Staff relied too much on managers – Key decisions and information flow were slowed by constant managerial involvement. ⚠️ Lack of real-time data access – Decision-making was reactive instead of proactive. ⚠️ Siloed information – Ordering, recipes, financials, and branding details weren’t easily accessible in one place.
NUA needed a smarter system that would boost efficiency, speed up service, and enable data-driven decision-making.
We developed a custom AI-powered virtual assistant, seamlessly integrated into NUA’s digital ecosystem. This web-based AI assistant draws insights from a comprehensive data lake, linking directly with NUA’s APIs, Dotyk solutions, and operational databases.
💡 Real-Time Smart Assistance – Staff can instantly access menu details, recipes, branding guidelines, and service best practices—eliminating constant managerial input. 📊 AI-Powered Business Insights – The owner receives automated financial reports, predictive analytics, and real-time performance dashboards for faster decision-making. 🚀 Seamless API Integration – The assistant syncs with Dotyk’s order management system and other essential restaurant tools, creating a centralized information hub.
✔️ Empowered Staff & Faster Service – The AI assistant cut decision-making time by over 60%, reducing reliance on managers. ✔️ Strategic Data for Owners – Instant access to AI-generated financial insights and operational analytics, enabling smarter business decisions. ✔️ Unified Digital Ecosystem – Eliminated information silos, improving workflow efficiency and ensuring seamless restaurant operations. ✔️ Significant Time & Cost Savings – By reducing inefficiencies and enhancing automation, NUA streamlined daily operations, increasing overall profitability and productivity.
By transforming staff efficiency, enhancing service speed, and equipping leadership with actionable insights, NUA Smart Restaurant has embraced the future of AI-driven hospitality—offering a next-level dining experience while running at peak efficiency.
