How our Assistant increased smart decisions by 30% for NUA
🏆 Fun Fact: NUA is the first smart restaurant in EU.
History
NUA Smart Restaurant, nestled in the vibrant heart of the city near the iconic Fontana metro station, represents a revolutionary culinary experience that merges tradition with innovation. Since its inception, NUA has garnered critical acclaim, as evidenced by its impressive 4.5-star rating from over 3,000 reviews, reflecting its commitment to quality and customer satisfaction. Known for its smart use of locally sourced ingredients, NUA has established itself as a vanguard of sustainable dining practices. The restaurant's ambiance, which combines modern aesthetics with eco-friendly design, has made it a must-visit destination for food enthusiasts and environmental advocates alike.
The Challenge
NUA aimed to redefine their operational efficiency and enhance customer service by integrating a state of the art virtual assistant into their existing technological framework. The goal was to empower their staff with instant access to critical information, thus elevating their service delivery and reducing dependency on direct managerial input.
As well, it provided the owner and decision makers with strategic information related to finances and data AI Generated.
Our Solution
In partnership with NUA, Linklemon crafted a tailor made web application, complete with an advanced AI driven chatbot, to serve as an interactive hub for the restaurant’s staff. This innovative tool was engineered to draw from a comprehensive data lake, allowing for real-time data retrieval and streamlined data management. By interfacing flawlessly with NUA's pre-existing APIs, including the Dotyk solutions (software used to order and interact within the recipes) and other relevant information such as recipes, brand identity and much more. The app delivered a unified and user-friendly experience. Moreover, it equipped the owner with the power to make data-driven decisions, providing instantaneous insights and visual data representations such as graphs.
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Impact and Results
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